Performance Management Systems (PMSs)

Basic considerations

See also the main article on performance in a civil engineering context.

Performance management systems (PMSs) represent a holistic approach to the management and control of organizational performance and, by extension, the performance of the project management organization. The term ‘’performance management systems’’ is used here in the broadest possible sense, and includes all aspects of organizational control – including those usually discussed under the heading of management control systems.

Research frameworks in Academic media

(Under construction.)

Logical Framework

(Under construction.)

Regulatory Framework

(Under construction.)

Practice Framework (Under construction)

Work in the PMBOK materials on “management control”

The PMI Body of Knowledge (PMBOK) contains many instances of the term “management control”. There are several definitions in the Glossary that use the term to define other concepts (such as contingency reserve, control account, management reserve, and performance measurement baseline), but the Glossary does not itself define **performance**. Similarly, the phrase “management control” is used repeatedly in the document but is not explicitly defined.

Performance Management framework

Otley proposes a general framework for performance management systems:

Further guidance

PMSs can be understood as:

“the evolving formal and informal mechanisms, processes, systems, and networks used by (project management) organizations for conveying the key objectives and goals elicited by the sponsoring organization’s management; for assisting the strategic process and ongoing project management through analysis, planning, measurement, control, rewarding, and broadly managing performance; and for supporting and facilitating organizational learning and change. Hence we use the term performance management system to encapsulate these more general processes, and our working definition of a PMS includes both the formal mechanisms, processes, systems, and networks used by organizations, and also the more subtle, yet important, informal controls that are used.

It is also based on the premise that key objectives and goals are set by managers at every level, but it does not assume that these objectives and goals are necessarily the ones that best serve the organization as a whole.”

Beneficial Outcomes

(Under construction.)

Working definition of the term

(Under construction.)

Limitations of the definition

(Under construction.)

See also

Wiki articles:

• Performance management
• Performance engineering
• Performance topics
• IT performance management

Notes

(Under construction.)